Please fill out this form for every NEW function enquiry instead of leaving a handwritten note on the desk.
For any calls regarding changes to bookings already made please just send the info in an email to functions@tnch.co.uk
The logic for this is Jemma, Mark & Charlene work around the business needs and their shifts are not set to specific days / times. This form will send an email directly to all of our phones and will therefor ensure our customers are getting responded to as soon as possible and result in a better customer experience.
Thank you.
- If you have booked it into iBex or written in diary then please confirm in notes.
- Please advise customer that a member of the functions team will contact them within 48 hours.
- You may also give them the email address info@tynewyddhotel.co.uk or functions@tnch.co.uk (You still need to fill out this form.)
For any calls regarding changes to bookings already made please just send the info in an email to functions@tnch.co.uk
The logic for this is Jemma, Mark & Charlene work around the business needs and their shifts are not set to specific days / times. This form will send an email directly to all of our phones and will therefor ensure our customers are getting responded to as soon as possible and result in a better customer experience.
Thank you.